Operational &

Delivery Excellence

Practical workshops designed to strengthen operational performance, drive continuous improvement and build the delivery capability that organisations depend on to meet targets and manage change. For managers, team leaders and operational teams.

1:1 from £295 + VAT | Group half day (up to 12) from £2,500 + VAT | Full day from £4,500 + VAT

Who These Sessions Are For?

These sessions are for anyone responsible for operational performance, delivery consistency or continuous improvement in a manufacturing or engineering environment.

Operational managers and production managers

Who need to improve delivery reliability, reduce variation and get more consistent output from their teams.

Team leaders and shift managers

Who are close to the work and need practical tools — not theory to drive continuous improvement and manage change on the ground.

Project leads and delivery managers

Who need to plan more effectively, manage risk and keep multiple workstreams on track without things falling through the gaps.

HR and L&D professionals

Looking to build operational capability across a wider cohort as part of a structured development programme.

Sessions Available

Project Management Essentials

Practical tools for planning, prioritising and delivering projects on time without unnecessary complexity or jargon. Outcome: Improves delivery reliability and reduces deadline overruns. Audience: Employees managing projects or workloads

Continuous Improvement in Practice

Introduce structured problem-solving and improvement habits that embed into daily operations not just one-off initiatives. Outcome: Builds a culture of incremental improvement and reduces recurring operational issues. Audience: Team leaders and operational teams

Productivity & Efficiency

Practical strategies to reduce waste, improve focus and get more consistent output from individuals and teams. Outcome: Increases output quality and reduces time lost to low-value activity. Audience: Employees and managers improving performance

Operational Excellence

A structured approach to identifying and removing the barriers that prevent teams from operating at their most effective — consistently. Outcome: Improves team reliability and reduces variation in delivery standards. Audience: Operational managers and team leaders

Lean Manufacturing Principles

Practical introduction to lean thinking, eliminating waste, improving flow and building a continuous improvement culture in operational teams. Outcome: Reduces waste, accelerates CI adoption and builds shared language across operational and management teams. Audience: Operational teams, team leaders and managers in manufacturing

Workforce Planning & Resource Management

Plan ahead for demand, identify skills gaps and manage resource allocation to protect delivery without burning out teams. Outcome: Reduces reactive resourcing and improves forward planning capability. Audience: Managers responsible for planning and resourcing

Change Management

Enable teams to manage change with minimal impact on morale and delivery. Outcome: Reduces resistance and performance disruption during periods of change. Audience: Managers and team leaders leading change

Stakeholder Management

Build the confidence and tools to identify, engage and manage stakeholders communicating progress, managing expectations and maintaining alignment. Outcome: Improves stakeholder confidence and reduces escalation risk. Audience: Managers and project leads

Delivery Management

Practical discipline for monitoring progress, managing risk and keeping operational delivery on track across multiple workstreams. Outcome: Reduces delivery failure and strengthens cross-team coordination. Audience: Operational and project managers

Business Delivery Performance

Understand how to set, track and communicate delivery targets effectively so that teams remain focused on results that matter to the business. Outcome: Strengthens performance visibility and improves accountability at team level. Audience: Managers and operational leaders

Investment

1:1 from £295 + VAT

Group half day (up to 12) from £2,500 + VAT

Full day from £4,500 + VAT

Enquire About Operational Training

T: 0116 303 3560 | E: trainingcourses@optima-uk.com

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