Job Title - Channel Inside Account Manager
Location - LE65 - Full time - Maternity Cover, Potential for Permanent
Salary - £23k + Commission + Bonus
We are looking for a confident, outgoing, and lively Sales Executive for our busy team in Ashby.
Manage existing client relationships within the assigned major account portfolio by making and taking client communications, either by phone or email, to facilitate client care appointments, and using the sales process and defined pricing and policies to maximise growth potential and reduce revenue losses in the assigned customer base in line with company expectations.
Works closely with Business Development Director and Business Development Managers in the assigned major account channel, immediate local and inside sales colleagues, sales and marketing leadership teams, as well as regional Operations, Client Services, IT, and other team members to enhance the service offering available to their portfolio of customers.
Use company defined IT systems to effectively manage pipelines, report activity, track sales, send contracts to clients, book appointments and communicate both internally and externally in a professional manner.
Investigate, analyse, and resolve customer complaints and service issues from assigned accounts and manage the cancellation applications and log in accordance with company processes and policies.
Able to understand sales related IT systems and use them effectively to manage pipelines and sales activity.
Industry relevant sales experience is not essential.
Demonstrable track record of driving sales growth in a tele sales new business or territory management role.