Job Title: Sales Administrator

Location: Nottingham

Salary: £22k - £25k DOE

Monday to Friday - 9am to 5pm / 8am-4pm

The Role:

Our client, a company based in Nottingham are currently looking for a Sales Administrator to join their team. Responsible for taking ownership of new and existing customer orders. Manage incoming customer enquiries, capture requirements, issue quotes, follow up opportunities and manage all sales administration.

Main Responsibilities:

  • Conduct background research to qualify leads and input information into the CRM to enrich our customer understanding

  • Identify potential new prospects and work with marketing and sales to deliver direct targeting and nurturing activities

  • Work with the sales and product team to provide an effective and positive customer experience across the entire customer journey

  • Support our partners, providing timely information, training, and support to develop high value, long term partnerships

  • Ensure an efficient transfer of order information for effective production planning and customer fulfilment

  • Sales reporting and customer feedback to help shape the sales, products, and customer management

The Candidate:

  • Excellent written and verbal communication skills with strong attention to detail

  • Excellent interpersonal skills with the ability to build trusted relationships with external and internal customers at all levels

  • Excellent telephone manner and attitude to customer service

  • Understanding of Microsoft Office package, and ERP System

  • Reliable, flexible, and willing to work smart and to learn new skills

  • Good understanding of the sense of urgency

  • Able to work on own initiative

  • A self-motivated and proactive team player

  • Highly organized and proficient in using a CRM System



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