Job Title: Office & HR Manager

Location: Leicester, LE19

Salary: £30,000 - £38,000 dependent upon experience, plus benefits


An exciting opportunity has arisen for a Office Manager/HR Manager who has experience within a stand-alone role to join a successful business within the service delivery industry. Based in LE19, this is a full-time, office based role.

The Role:

As the Office & HR Manager, this position involves the day to day responsibility for the day to day running of the Head Office which would include developing new initiatives and ensuring departmental KPI's are achieved.

HR responsibilities would be to manage the HR requirements of this service-led business, ensuring compliance, best practice and total confidentiality at all times which would include:

  • Recruitment - preparation of role summaries, liaising with press and consultancies, interviewing and full induction;
  • Discipline & Grievance - ensuring al matters are resolved to a satisfactory conclusion;
  • Administration - to manage all records in respect of holiday, sickness, absence, benefits etc
  • Support - to monitor all new legislation and provide HR advice as required to the Senior management and Management teams;
  • Coaching & Performance - ensuring staff coaching and reviews are taking place, completed to agreed deadlines and follow up on agreed action points;
  • General - to manage any other ad hoc HR requirements e.g maternity leave
  • Management Board - to act as Board Secretary, booking of hotels, preparation of management report packs, co-ordinate meetings, taking minutes of meetings;
  • Annual General Meetings - to attend and prepare for AGMS, take minutes and liaise with the CEO to ensure all paperwork has been registered correctly;
  • Insurances - Negotiating and managing all of the company insurance policies;
  • Investors in People - responsible for promoting with staff and management;
  • Health & Safety - working closely with an Auditor to ensure all Health & Safety procedures are in place;
  • Facilities Management - such as company fleet vehicles, liasing with service providers etc
  • Training - Responsible for researching suitable training providers, working closely with them and internal staff for training programmes to be put into place and managing the budget for the training
  • Implementing key projects identified within the company's business plan

The Successful Candidate:

  • Educated to graduate level with HR qualifications or qualified by experience
  • Flexible with occasional travel required
  • Customer Service Values is of utmost importance for this client so you would need to have demonstratable experience in this area
  • Stand-alone HR Management experience with a small team
  • High level of integrity, credibility and confidentiality
  • High quality verbal and written communication skillsAttend Board and Senior Management meetings and be comfortable with presenting at these meetingsYou would be self-motivated to operate with limited supervisionProfessional attitude and approach to work
  • Dedicated to provide the business with HR excellence
  • Proactive with a can-do attitude
  • Capable of working under pressure to meet necessary deadlines
  • Muti-task management of initiatives and activities



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