Job Title: Customer Support Engineer (Ref:20889)

Location: Towcester / Field Based

Salary: Up to £45k/annum doe

Job Type: Full Time / Permanent

The Role

Due to growth and expansion my client is looking for a Customer Support Engineer to join our team. You will act as a primary contact for the MOD and Police interacting with customers providing site surveys, installations, commissioning, maintenance and training. The role will include domestic travel up to 60% of your time. Ideally candidates will be experienced in rigging, and due to the physical nature of this role, must be physically fit, as well as willing and able to climb masts and towers on a weekly basis.

Duties & Responsibilities

  • Conduct site surveys and produce survey reports.
  • Produce Risk Assessments & Method Statements for Installation.
  • Install systems and produce Installation and Commissioning Reports.
  • Plan and undertake routine preventative maintenance visits.
  • Develop and deliver training packages for ECS COFDM data-link systems.
  • Manage the rigging equipment and book regular inspections as required.

The Candidate

  • BS Degree in Electrical engineering (or equivalent experience) or industry experience
  • Formal telecoms/electronic/RF qualification or equivalent experience
  • Experience in the operation or maintenance of datalink products
  • Must be UK citizen as SC Clearance or eligible to apply is a must
  • PC skills (IT Literacy)
  • Valid / full UK / EU driving license
  • Qualified Climber/Climbing experience
  • Ability to achieve and maintain Advanced Climber / Tower Rescue Certification
  • Regular health assessments in accordance with MATS guidance

The Company

The company designs and produces a range of programmable jammers (RF inhibitors), electronic kits and other specialist equipment for use in high-level military and internal security domains.

£30,000–£45,000

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