Job Title: Customer Service Advisor

Location: Leicester LE2

Salary: £19,000-£23,000

Hours: Monday - Friday 12PM-8PM

The Company

Our client, a company based in Glen Parva are looking for multiple customer service advisors.

The Role

  • Answering inbound sales and enquiries
  • Replying to emails and live chat service
  • Dealing with third party and our internal courier services
  • Liaising with our Workshop & Dispatch teams
  • Liaising with other office and production team membersand management to resolve queries to enable timely solutions
  • Other office duties as required to assist the office and services run smoothly

The Candidate

  • Experience in customer service.
  • Calm and polite manner
  • Ability to learn as you go and adapt to changes within growing and successful company
  • Attention to detail
  • Computer literate, with advanced working knowledge of and use of spreadsheets

Company Benefits

  • Beers or Bubbles on your Birthday
  • Staff discounts on all products up to 35%
  • Pension
  • Friendly, family atmosphere
  • Free Parking (next to your office)
  • EV Charging on site
  • Free Coffee and Tea
  • Treats and events (free lunches, Easter egg Hunt and takeaways etc)
  • Christmas Party



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