Job Title: Administrator (Health Surveillance)

Location: Eccles, Manchester

Salary: £20,250per annum

Type: Full time, Permanent (Mon-Fri, 9am-5pm)

The Role:

Due to our continued success, we are recruiting for and Health Surveillance Administrator who has necessary experience and personality to help deliver our unrivalled services to our clients.

Main Responsibilities:

  • Ensuring that all jobs are allocated correctly to field operatives via our bespoke job management software

  • Notifying field operatives job schedules and requirements on a weekly basis

  • Liaising with field operatives and the IT department to quickly resolve job queries

  • Creating health surveillance/occupational health reports and then issuing reports to clients following site visits via a secure transfer system

  • Liaising with group clients regarding specific job requirements and facilitate the arrangements for confirming site visits

  • Maintaining client's access to an online portal

  • Dealing with telephone and email enquiries from clients and other departments within the group

  • Carry out any other duties as are within the scope spirit and purpose of the job, the title of the post

  • Recognise opportunities for process improvement/optimisation of services delivered, taking initiative and ownership of varied project work

  • Answering phone calls and email dealing with enquiries.

  • Following GDPR guidelines - ensuring that clients and their employees' information is safe and secure.

The Candidate:

  • Computer literate with good knowledge of MS Office

  • Good knowledge of Microsoft Excel - spreadsheet creation and input

  • Excellent communication skills and great telephone manner

  • Ability to work with minimal supervision

  • Good time management skills with ability to work towards deadlines

  • Ability to remain motivated in a challenging working environment

  • Pro-active attitude, able to make decisions and prioritise

  • Attention to detail and procedural mind-set

  • Problem solver with a positive attitude

The successful candidate will be rewarded with a competitive basic salary, full training plus benefits including Pension and Healthcare Cover



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